Bilingual Customer Service Representative

We are seeking Talented Bilingual (English/Spanish) DME Customer Service Representatives to Join Our Growing Customer Service Team!

What you will do:

• Route Calls, assist patients/callers with order status
• Process DME orders
• Confirm shipments and provide tracking.
• Demonstrate exceptional customer service skills with both internal and external customers. Utilizes proper telephone and email techniques and etiquette, demonstrating respect and compassion in every patient/caregiver internal and external customer interaction
• Work across department lines to ensure efficient and accurate order processing

What you bring:

• 1-2 Years Previous Customer Service / Call Center Experience
• Excellent Communication Skills
• Willingness to learn and grow within our organization
• Dedication to completing high quality work
• A results-oriented mindset, a positive attitude, a strong work ethic, and a passion for helping people
• Preferably 1-2 years of experience working in the healthcare field and knowledge of medical terminology and health insurance plans (highly preferred)