Careers

Why SurfMed?

At SurfMed, our employees are the heart of our organization, so we view people as our most valuable asset. Our team members’ individual contributions have always been the cornerstone of our success. We are proud to have the most talented team in DME, living our company’s core values that serve to guide us in all that we do.

The key to our strategy has always been to attract and retain people who share our passion about the kind of company we are trying to build, based on our core values of being Transparent, Respectful, Accountable, Committed and Strategic. Because we believe in our core values, we seek to identify talented people who share these principles.

If you are looking for a fast-paced environment that offers a sense of purpose, personal satisfaction, opportunities for learning and growth, and talented team members who share your commitment, then SurfMed is the place for you. 

We are seeking Talented Customer Service Representatives to Join Our Growing Team!

What you will do:

Process DME orders for patients on behalf of the health plans we serve

Process order adjustments and/or add-ons following protocol; determining proper documentation, data entry into dedicated software program

Demonstrate exceptional customer service skills with both internal and external customers.  Utilizes proper telephone and email techniques and etiquette, demonstrating respect and compassion in every patient/caregiver/ internal and external customer interaction

Apply working knowledge of guidelines for medical need and any payment policies of all contracted healthcare providers

Work across department lines to ensure efficient and accurate order processing

 

What you bring:

1-2 Years Previous Customer Service Experience

Excellent Communication Skills

Willingness to learn and grow within our organization

Dedication to completing high quality work

A results-oriented mindset, a positive attitude, a strong work ethic, and a passion for helping people

Preferably 1-2 years of experience working in the healthcare field and knowledge of medical terminology and health insurance plans

Valid Florida Driver’s License

 

Company Benefits:

Competitive Pay

Retirement Plan with Employer Match

Dental

Vision

Medical

Generous PTO/Vacation

Paid Holidays

Our commitment to diversity and inclusion

SurfMed is an equal opportunity employer and promotes a diverse and inclusive workplace. SurfMed strives for a workplace that reflects the communities we serve and we do not tolerate discrimination against our employees, customers or partners. SurfMed considers all applicants without regard to race, color, religion, creed, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identify, genetic information or sexual orientation or any other status protected by applicable law.

We are seeking Certified Respiratory Therapists to Join our Growing Team in Tampa and Pembroke Pines!

What you will do:

Configure items for ventilator, BiPAP, and CPAP orders

Deliver, set-up, and instruct patients/caregivers on proper use of respiratory related equipment and machines such as ventilators and CPAP devices

Instruct patients/caregivers on proper use of ventilators and CPAP devices

Test ventilators, BiPAP, and CPAP devices

Provide patient/caregiver over the phone troubleshooting assistance for Respiratory devices/equipment 

 

What you bring:

1 Year Previous RT Experience, preferably in DME

State of Florida CRT or RRT Certification

Willingness to commute to patient homes and or hospital/nursing home setting

Dedication to providing high quality patient service and instruction

A results-oriented mindset, a positive attitude, a strong work ethic, and a passion for helping people

Willingness to work rotating on-call schedule

Valid Florida Driver’s License

 

What we provide:

Company Vehicle

Fuel Card

On Call Fee Payout

Company laptop

Company phone

Team Support

Our commitment to diversity and inclusion

SurfMed is an equal opportunity employer and promotes a diverse and inclusive workplace. SurfMed strives for a workplace that reflects the communities we serve and we do not tolerate discrimination against our employees, customers or partners. SurfMed considers all applicants without regard to race, color, religion, creed, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identify, genetic information or sexual orientation or any other status protected by applicable law.